Help & Support Center

Find answers to your questions and get the help you need

Getting Started

Welcome to PersonaText! Here's how to get started with your AI persona journey.

1
Create Account

Register with your email and set up your profile

2
Create Your First Persona

Design an AI personality that matches your needs

3
Start Messaging

Begin conversations with your AI persona via SMS

4
Monitor & Improve

Track performance and refine your persona settings

Creating & Managing Personas

  1. Navigate to the Persona section in your dashboard
  2. Click "Add New Persona" button
  3. Fill in the basic information (name, personality tone)
  4. Write a detailed system message describing your AI's behavior
  5. Configure communication settings and active hours
  6. Set the initiative level using the slider
  7. Choose any modifiers (responds immediately, NSFW)
  8. Click "Create AI Persona" to save

System Message

This defines your AI's personality, expertise, and conversation style.

Initiative Level

Controls how often your AI initiates conversations (1-10 scale).

Active Hours

Set when your AI should be most responsive to messages.

Modifiers

Special settings like immediate responses or NSFW content.

Using SMS Features

Enable SMS Messaging

Allow your persona to send and receive text messages using the assigned phone number. Perfect for real-world communication and check-ins.

Unified Usage Tracking

All outgoing SMS, AI replies, and image generations count toward your monthly usage limit. View detailed usage stats in your dashboard anytime.

Purchased Credits

Once your included usage is reached, purchased credits are used automatically. They can extend your SMS or AI interactions beyond your monthly plan and never expire.

Chat History

View your full message history and see every exchange between you and your persona � including SMS and in-app conversations.

How billing works: SMS usage is measured by message length. Each 70-character segment (Unicode) counts as one usage unit. Longer messages may be split into multiple billable segments or sent as MMS (~ 4 billable units). One inbound SMS is free per outbound message. All SMS usage contributes toward your overall monthly limit.

Frequently Asked Questions

Click "Forgot Password" on the login page and follow the instructions sent to your email address.

A system message defines your AI's personality, behavior, expertise, and how it should respond in conversations. It's like writing a character description for your AI persona.

After creating a persona, go to the Details page to find the SMS phone number and join key for connecting to your AI.

Send us a Message

Contact Information

Email Support
personatext@gmail.com
Office Hours

Monday - Friday
10:00 AM - 9:00 PM CST

Response Time

We aim to respond within 1 business day

Pro Tip: Check our documentation first - you might find your answer faster!