Privacy Policy

Last Updated: February 8, 2026

Welcome to PersonaText. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our services and tell you about your privacy rights and how the law protects you.

1. Data We Collect

1.1 Personal Information

We collect the following personal information when you create an account:

• Email Address: Used for account creation, authentication, and communication
• Password: Securely hashed and stored for account security
• Name, hobbies, ect: Optional personal info you can store used for AI personalization

1.2 Service Usage Data

We automatically collect information about your use of our services:

• Conversation Data: Messages exchanged with your AI personas for memory and learning
• Media Content: Images, videos, and files you upload or generate
• Usage Patterns: Feature usage, interaction frequency, and service preferences
• Device Information: Browser type, IP address, and device identifiers
• Push Notification Tokens: For delivering browser notifications

1.3 Optional SMS Data

If you choose to enable SMS features:

• Phone Number: Optional for SMS integration
• SMS Messages: Text messages sent to and from your AI personas
• Carrier Information: For SMS delivery optimization

1.4 Payment Information

For subscription payments, we use Stripe as our payment processor:

• Payment Details: Credit card information is processed securely by Stripe
• Transaction History: Billing records and subscription status
• Stripe Customer ID: For managing your subscription

Note: We do not store your credit card information directly. All payment processing is handled by Stripe.

2. How We Use Your Data

We use your personal data for the following purposes:

• Account Management: Creating and maintaining your user account
• Service Delivery: Providing AI conversations, SMS messaging, and all platform features
• Personalization: Customizing your AI personas and improving user experience
• Security: Protecting against fraud, abuse, and unauthorized access
• Communication: Sending service notifications, updates, and support responses
• Service Improvement: Analyzing usage patterns to enhance our services
• Legal Compliance: Meeting legal and regulatory requirements

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Necessary for providing our services to you
• Legitimate Interests: For service improvement, security, and fraud prevention
• Consent: When you explicitly agree to specific processing activities (e.g., SMS features)
• Legal Obligations: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

4.1 Service Providers

• AI Services: Third-party AI providers for message processing and generation
• Payment Processing: Stripe for subscription billing
• Communication Services: Telnyx for SMS functionality
• Analytics: Services for understanding usage patterns and improving our platform

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations or government requests
• Protect and defend our rights and property
• Prevent or investigate potential fraud or security issues
• Protect the safety of users or the public

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected:

• Account Information: Retained while your account is active
• Conversation Data: Retained according to your memory settings and subscription tier
• Media Content: Retained while associated with your account
• Payment Records: Retained for tax and accounting purposes as required by law

When you delete your account, we will remove your personal data from our systems, though some information may be retained in backup systems for a limited period.

6. Data Security

We implement appropriate security measures to protect your personal data:

• Encryption: AES-256 encryption for data at rest and TLS encryption for data in transit
• Access Controls: Limited access to authorized personnel only
• Security Monitoring: Regular security assessments and monitoring
• Secure Development: Security practices in our development process

While we strive to protect your personal data, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdrawal of Consent: Withdraw consent for processing at any time

To exercise these rights, please contact us at [email protected]

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and maintain login sessions
• Remember user preferences and settings
• Analyze website usage and improve our services
• Enable security features

You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for international data transfers.

10. Children's Privacy

Some of our services are not intended for children under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: [email protected]

For data protection inquiries, you may also contact your local data protection authority.

14. Google OAuth Integration

We offer "Sign in with Google" for convenient account creation and authentication. When you use this feature:

• We only request access to your email address for account creation and verification
• We do not access your Gmail messages, contacts, calendar, or other Google services
• Your Google account information is used solely for authentication purposes
• You can revoke this access at any time through your Google account settings